It has been more than two decades since Jaslin Ho joined AIA in 1999.

Since 2020, the journey to achieving the Top of the Table (TOT) status was not an easy one, especially during the pandemic. Jaslin has learned to be more tech savvy and has pivoted to social media to connect with her clients.

“In order to build a great and enduring business in the financial industry, we need to make the clients the centre of our focus.”

This 17-time MDRT and 19-time Centurion qualifier always places a strong emphasis on the quality of service to all her clients.

From experiencing much generosity and kindness from the people around her, Jaslin has made a promise to herself to “always give than to receive”. She came to understand that her clients might not always remember what she has explained to them of their policies, but they will always remember the kindness that she has shown to them.

Jaslin believes that when you focus on building meaningful relationship with your clients, getting word-of-mouth referrals becomes easier. This simple belief has brought her to where she is today.